Lisa Downing

Our customer service agents for American Color Imaging, ACI and BackgroundTown, BGT, are here to assist you at 800-728-2722.Our general mailbox is cs@acilab.comFor direct OrderPix Solutions Questio...

This setup is designed to produce a rich, moody “fine-art” portrait look on Ultracloth with controlled texture, clean separation, and no hotspots or “glow.”Quick Start (60-second checklist)Place su...

If you are having issues with your file uploading, please consider these steps: Try Google Chrome browser for best results. Design Specs – Create your file to the exact size you are planning on or...

ULTRACLOTH This product is machine washable and dryer safe.  Wash in warm water and use only warm iron if needed.  A steamer may be used if desired.  FLEECE This product is machine washable and dry...

RubberMat Flooring is a durable, felt-topped floor with a rubber backing, available in 4'×5', 5'×5', 5'×7', 8'×8', and 8'×10' sizes. It easily rolls out for your shoots and rolls back up for conven...

Care should be taken with spills and cleaning to avoid damage to the image.  A damp rag is recommended for spot cleaning your product. To improve the durability, we recommend scotch guarding your p...

  UltraCloth is wrinkle-resistant, non-glare, super soft, extra-expandable and durable. The result is an amazing background that creates an extremely realistic environment. All UltraCloth backdrops...

UltraCloth Backdrops Our UltraCloth backdrops come with pole pockets that are sewn into the top of the backdrop on the width. Width is listed first so if it's an 8x12 drop, the pocket is sewn into ...

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Yes! You can order a background without a pole pocket. Our Fleece drops automatically come without a pole pocket.For UltraCloth drops, you will need to contact us at 800-728-2722, or message us thr...